Privacy Policy – Indy Air Duct Cleaning

Who we are

Suggested text: Our website address is: https://indianaairductcleaning.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Call Recording and Phone Communication

When you contact our company by phone, calls may be recorded for quality assurance, training, and customer service purposes. By contacting us, you consent to the possible recording and monitoring of calls.

We may use third-party communication platforms to manage phone calls, scheduling, and customer support. These providers may process limited information necessary to provide these services.

Service Areas

Our services are available to homeowners across Central Indiana including:

Indianapolis
Carmel
Fishers
Noblesville
Greenwood

If you are located in these areas and need professional air duct cleaning, chimney cleaning, or dryer vent cleaning services, our team is ready to help.

SMS and Mobile Communication:

By providing your mobile phone number to Indy Air Duct Cleaning, you agree that we may send you text messages related to your service requests, quotes, appointment reminders, and service updates. Message and data rates may apply. Message frequency may vary. You can reply STOP at any time to opt out, or HELP for help.

Mobile Information Sharing

We value your privacy.
– We do not share, sell, or rent mobile phone numbers or SMS consent with third parties or affiliates for marketing or promotional purposes.
– Mobile information may be shared with subcontractors and service providers only as needed to provide services such as customer support, scheduling, and communication on our behalf.
– All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By providing your phone number, you agree to receive text messages from Indy air duct cleaning Message and data rates may apply. Message frequency varies. Reply STOP to opt out.

Mobile Messaging Privacy

We value your privacy. Your phone number and mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.